Through keynote presentations and interactive workshops, Patton is helping organizations develop a better approach to diversity and inclusion that includes fairer practices that address the challenge of prejudice, rather than contribute to it. Also the Associate Director of Diversity, Equity, and Inclusion and the co-chair of the Racial Equity Task Force at The Data Science Institute and founder of the SIM|ED tech incubator at Columbia University, Patton’s research uses virtual reality to educate youth and policymakers about the ways social media can be used against them and how race plays a part.
Professor Patton’s early work attempting to detect trauma and preempt violence on social media led to his current role as an expert on language analysis and bias in AI. As a social worker, Patton realized existing gold standard data science techniques could not accurately understand key cultural nuances in language amongst predominantly black and Hispanic youth. In response, he created the Contextual Analysis of Social Media (CASM) approach to center and privilege culture, context and inclusion in machine learning and computer vision analysis. CASM can be applied by businesses and other organizations to observe social media and workplace communication channels for potentially incendiary language, which taken out of context can lead to violence. With this methodology, organizations can better foster diverse and inclusive environments and minimize employee conflict. Further, Patton’s insights on creating non-biased and culturally nuanced algorithms give tech companies a holistic perspective on various business and social issues. The companies that adopt these proactive measures are then able to ensure they are not unintentionally propagating bias.
In 2018, Professor Patton published a groundbreaking finding in the prestigious Nature journal, Digital Medicine, which uncovered grief as a pathway to aggressive communication on Twitter. The report was cited in an amici curiae brief submitted to the United States Supreme Court in Elonis v. United States, which examined the interpretation of threats on social media. Widely referenced across disciplines, Patton’s research at the intersections of social media, AI, empathy and race has been mentioned in the New York Times, Nature, Washington Post, NPR, Vice News, ABC News and other prestigious media outlets more than seventy times in the last three years.
Professor Patton was recently appointed Faculty Associate at Berkman Klein Center for Internet & Society at Harvard University. He won the 2018 Deborah K. Padgett Early Career Achievement Award from the Society for Social Work Research (SSWR) for his work on social media, AI and well-being. He was named a 2017-2018 fellow at Harvard’s Berkman Klein Center for Internet and Society and is a 2019 Presidential Leadership Scholar and Technology and Human Rights Fellow at the Carr Center for Human Rights at Harvard Kennedy School.